"When I recived the cake toppers I was disappointed that it had a nick on the side of the scepter and the crown had a black spot on the side. I called back to see if i could get a replacement. Even though the party was like the next day. The rep informed me they will send a new cake topper out and it will be deliverd in time for my party I was so happy and relieved they could do that on such short notice. Overall, the toppers came on time and my guest loved the cake. It was the main attracttion to the cake so thanks again to celebrate express rep there service was great!!"