"I have been ordering from birthday express for 12 years. This is the first time I have been disappointed. The hats arrived unassembled with no directions. Seems easy enough, but NOT the case. They did not go together easily and if they stayed together the paper was so bent and crumpled, it looked awful. Very disappointed as it was my son's 1st birthday. My husband had to go out and purchase new ones that did not match the theme."